Help customers move forward.
Make setup, everyday tasks and troubleshooting clear, so customers have a next step when they need one.
CLEAR ANSWERS. LESS UPKEEP.Your knowledge base.
Your knowledge base.
Made simple.
Give customers a searchable place to find answers. Launch your first help center or bring over existing docs, then keep them up to date in one straightforward workspace.
Free to start · No credit card · Your content stays yours
A CLEAR ANSWER. A CUSTOMER WHO CAN MOVE FORWARD.
YOUR PRODUCT / HELP CENTER
N Northstar Help center
A little help.
A lot of possibility.
Everything you need to get moving.
Find your answer ⌘ K
Getting started
Your first project, step by step.
Explore the guideMake it yours
Bring your team into the flow.
Explore the guidePowered by ClearWay DocsEXAMPLE HELP CENTER
Helpful today. Easy to update tomorrow.Write or import → Review → Publish
A familiar editor Answers customers can find Updates you control
YOUR TEAM HAS THE ANSWERS.Give them a home
Give them a home
your customers can find.
When instructions are scattered or out of date, customers get stuck and your team repeats the same explanations. You need a useful help center that fits into your day.
Answer once. Share it again.
Turn a recurring question into a searchable article. Send a link instead of rewriting the same reply.
Keep upkeep manageable.
Make a change, check the draft and publish. Keep useful answers current as your software evolves.
THE ESSENTIALS, IN ONE PLACEEasy to launch.
Easy to launch.
Easy to maintain.
A help center should make your team’s work easier. ClearWay Docs brings writing, organization, search and publishing together in a straightforward workspace.
- Write visually or import existing articles
- Organize answers in a searchable help center
- Preview updates before changing the live article
Start with the essentials. Add optional tools when they help.
KEEPING AN ANSWER CURRENT All plans
Your setup steps changed. Update the answer in the same place you wrote it.
1
Edit the article
DraftUse the visual editor or Markdown.
2
Check the reader’s view
Your current answer stays live while you review.
3
Publish the update
Give customers the current instructions.
Revision history gives you a way back.
A SIMPLE PLANFrom what you know
From what you know
to answers they can use.
Your first knowledge base or a fresh start for established software: begin with the content you need today.
Add your articles
Write your first answers, use a template or import the documentation you already have.
Publish your help center
Organize your articles, choose your appearance and link your help center from your product.
Keep answers current
Review draft changes and publish updates as your product changes. Add articles when new questions come up.
START WHERE YOU AREA practical next step
All resources A practical next step
for your help center.
01 / YOUR FIRST HELP CENTER
Start with the questions that matter
Choose five useful articles for your first knowledge base.
02 / BRING YOUR EXISTING DOCSMake the move with a clear plan
Check your content, imports and links before switching help centers.
03 / KEEP IT USEFULTurn repeated questions into answers
Build a small, maintainable library from real support questions.
BEFORE YOU STARTStraight answers
Straight answers
about getting started.
What is ClearWay Docs?
ClearWay Docs is simple customer knowledge base software for software teams. Write or import articles, organize a searchable help center and keep answers current with visual editing, draft review and revision history.
Is ClearWay Docs for new products or established software?
Both. Start your first help center with the questions customers ask most, or bring existing documentation into a workspace your team can maintain. The core workflow is the same: add articles, publish answers and keep them current.
Can I bring the documentation we already have?
Yes. Import Markdown, HTML or article JSON. Preview a representative sample and check formatting, links and images before publishing. Complex layouts and source-specific exports may need cleanup; migration is not automatically one click.
How do we keep articles up to date?
Edit in the visual editor or Markdown, preview your changes and publish when they are ready. Your live article stays in place while you work on its draft. Revision history lets you restore an earlier version as a new draft.
Do we need a coding agent or AI subscription?
No. Writing, importing, publishing and keyword search work without an AI key or coding agent. Core and Pro offer optional agent and Git workflows. AI Answers is coming soon and is not included in Pro today.
GIVE CUSTOMERS A CLEAR NEXT STEPClear answers for customers.
Clear answers for customers.
More time for your team.
Put your product knowledge in one searchable place, with a workflow your team can keep up with.
Start free
Start free. No credit card required.